Privacy Policy

Our Commitment

JGA Saddler Pty Ltd is committed to protecting the privacy of our clients and users of our website. This Privacy Policy sets out JGA Saddler’s guidelines for collecting and using the personal information of our clients, potential clients and users of our website, including by reference to our obligations under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and your rights in relation to that information. When you use our website, you consent to your personal information being used in the ways described in this Privacy Policy.

Your Personal Information

The types of personal information we may collect from you (including when you use our website) include:

  • Your name, birth dates and contact details;

  • Occupations and medical histories;

  • Memberships and associations;

  • Bank account and financial information (such as tax records and payment information);

  • Any other information you provide to us by completing any forms on our website (including details of your enquiry or registration in any class action);

  • Device information including geolocation data, IP addresses, unique identifiers and other information which relates to your activity through our website;

  • Information in support of an application for employment such as a CV, employment history and references.

How We Collect Personal Information

We may collect personal information in a variety of ways including by telephone, email, via paper forms or via online forms completed on our website. We may also engage third parties to analyse our website traffic, which may involve the use of cookies, however any information obtained via this type of analysis is anonymous. We may receive personal information about a person by a third party if, for example, a client provides personal information which includes the personal information of a family member.

All personal information we receive is held in secure and confidential files maintained in paper and/or electronic format. In some instances, the personal information we hold will be securely stored with third party data storage providers.

How We Use Your Personal Information

We may collect, hold, use and disclose personal information for the following purposes:

  • Providing legal services, including but not limited to the investigation of potential claims; the preparation, commencement and conduct of proceedings; engaging in confidential alternative dispute resolution processes and securing litigation funding and/or insurance in connection with your claim.

  • Communicating with you, including sending you notices in relation to a claim in respect of which you have registered your interest; sending you other updates regarding our services or information or new claims we may be conducting or proposing to conduct, and responding to enquiries or other matters received from you;

  • Marketing our website and services including legal updates, market research and analysis;

  • Reviewing, processing and responding to enquiries and requests for our services from prospective clients;

  • The general conduct and management of our business;

  • Meeting our legal and professional obligations.

When We May Disclose Your Personal Information

We may share your information with third parties including:

  • Third parties involved in the provision of legal services to clients such as barristers and other professional advisers including retained experts;

  • Regulatory authorities, courts, tribunals, government agencies, law enforcement agencies and other third parties;

  • Litigation funders and their insurers;

  • Our professional advisers, auditors and insurers;

  • Third party service providers where we outsource services, such as IT support, banking and payment services, litigation support and marketing and security services;

  • Technology organisations, including cloud service providers.

How We Store and Secure Your Personal Information

We hold personal information in secure and confidential client files which are maintained in paper and/or electronically. These files are accessible to authorised personnel only and are appropriately secured and subject to confidentiality requirements. In some instances, the personal information we hold will be securely stored with third party data storage providers.

Personal information is treated as confidential information and sensitive information is treated as highly confidential.

It is a legislative requirement that we keep all personal information and records for a period of seven years. Should you cease to be a client of ours, we will maintain your personal information either on or off site in a secure manner for seven years. After this, the information will be securely destroyed.

Because the privacy of your information is important to us, we take all reasonable steps to ensure that personal information held by us is protected from loss or misuse and from unauthorised access, modification or disclosure. These steps include ensuring the security of physical files and restricted access to electronic records. However, we cannot guarantee the security of information about you, and do not accept automatic liability for any loss or damage that may result from our collection, holding, use or disclosure of your personal information.

Access to Your Personal Information

You have the right to access and seek correction of any of your personal information which we hold. Please address any requests for access and correction of personal information to enquiries@jgasaddler.com.au.

Complaints and Questions

If you have any concerns about the manner in which we have dealt with your personal information, or if you have any questions about our website or the information we collect about you and how we use it, please contact us by email at enquiries@jgasaddler.com.au.